Project Category: M&E
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Lighting the Way in Veterinary Safety: How Key Designed and Delivered a UK-Wide Rollout
The Client & Challenge The brief started as a simple LED lighting upgrade. During early works the client asked a more important question. How do we ensure no one enters the X-ray room while the equipment is live, and what happens if the warning light fails? The intent was clear. There needed to be a…
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Shaping a Brighter Future: Innovative LED Rollouts for M&S
The Client & Challenge Marks & Spencer set out a bold target: to replace outdated lighting across 150 stores with energy-efficient LED systems, from food halls to full-store renewals over multiple floors. The business case demanded that the entire investment be paid back through energy savings within just five years. Achieving this required precision on…
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Brewing Better Convenience: How Key Engineered a National Coffee Rollout for Sainsbury’s
The Client & Challenge Sainsbury’s wanted to bring café-quality coffee to convenience shopping. Their Local stores, designed for quick in-and-out visits, don’t have space for cafés but customers increasingly expect food and drink on the go. Installing over 100 Costa self-serve machines nationwide, often alongside Krispy Kreme cabinets, would upgrade the shopper experience. The challenge…
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Fast, Compliant, Retail-Ready: Holland & Barrett in Morrisons
The Client & Challenge Holland & Barrett, the UK’s leading health and wellness retailer, partnered with Morrisons to pilot new in-store concessions. Morrisons set strict standards for delivery and brought in ITAB, their long-standing shopfitting partner, to lead the programme. ITAB appointed Key to manage the building services elements. The first three sites in Bradford,…
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Redefining the Checkout Experience Nationwide with M&S
The Client & Challenge Marks & Spencer set out to transform its checkout experience by expanding self-scan capability across its estate. The challenge extended beyond increasing capacity. Each store needed a layout that improved customer flow, integrated new security requirements, and introduced a clearer, more modern visual identity at the point of payment. The programme…
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Confidential Compliance, Delivered Without Disruption
The Client & Challenge A leading UK retailer was served with enforcement notices from water authorities in relation to fats, oils and grease entering the wastewater system. With multiple outlets on site, including cafés and food preparation areas, the issue posed both regulatory and reputational risks. The client required a partner who could move quickly,…
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Arnold Clark trusts Key to deliver rapid fit-out for new Jeep site
The Client & Challenge Arnold Clark needed to turn a shell unit into a Jeep click-and-collect hub on a two-week deadline. The site had to be fully prepared for the client’s contractors to install the final branded scheme, with no room for delays. Place holder Our Approach Key completed a full shell fit-out, installing power…
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Smart, Seamless Shopping: Scaling Sainsbury’s SmartShop Nationwide
The Client & Challenge Sainsbury’s SmartShop technology has changed the way customers shop. Handheld scanners allow shoppers to scan as they go and check out more quickly. With demand increasing and technology evolving, Sainsbury’s needed a partner who could deliver the infrastructure behind the system at speed, to consistent standards, and right across its estate.…
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From Concept to Completion: Delivering a Smarter Warehouse Extension for M&S
The Client & Challenge Key Group’s relationship with M&S has grown through multiple successful projects over several years. At the Bradford Distribution Centre, Key had just completed new office and working space when, during a site walk, the client asked whether the team could also deliver an extension to the warehouse. This new phase required…
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Transforming Brent Cross: A Modern, Sustainable Foodhall Delivered at Pace
A Complex Environment, Delivered at Pace Marks & Spencer required a full refurbishment of its Brent Cross Foodhall to align with its modern brand and sustainability commitments. The existing space presented significant constraints. An asbestos ceiling restricted access and upgrades, while shopping centre requirements prohibited fixing to the structural soffit. At the same time, two…